April 1st, 2013

christine and monjoor

(no subject)

ups is starting to piss me off, i mailed a box to my brother and it was to be their on friday and it wasnt. they said the addy was wrong, so we call and the addy was right and it was to be sent out and to be redeliveried today. well they are now saying that the addy is still wrong and they need a correct street address. tell me how they need one when we called and made sure they had it. only guess is that the lady we talked to did not put it in. now it is going on 2days past its delivery date. if it does not get their tomorrow like they are saying i am going to be one pissed off person
dragonflies

(no subject)

the ups hub in Laurel, MS has pissed me off for the last time. we called and doubled checked the addy so it can be sent out again. well the driver or the hub does not update their info or they do and dont care. the driver still went to the wrong house again today. monjoor called and they said they would keep it at the hub and resend it in the morning. well can you guess what happened the hub sent it back on the truck to come back to st. louis. even with us calling 2 hrs before they sent it back. so now we are playing the waiting game, and all ups can do/say is we are so sorry and we will try and fix the problem. and they cant figure out why the hub send it back with more then enough notice to keep it their, so they are saying their is an issue with the hub. if the hub manger does not call in the morning we are making a formal complait with ups
thurder christine

(no subject)

great just great. now i have to wait 2 days before the package comes back here to remail it out again. one of the night mangers at the hub just called and tried tell us that they do not see any info in their system about the address being correct. he keep on going saying he has no clue/idea how to stop a package that was send out to go back to the hub. he said their was no info about keeping it at the hub til morning either, and that he drivers did/have been trying to call my brother and sister to double check their addy. if they did that then they would have gotten it but they didnt call. so all the info they where posting on the site for updates was all incorrect. so now we will see if someone else will call us in the morning or not. and if not we will call and complain