Christine (kansasmom) wrote,
Christine
kansasmom

the ups hub in Laurel, MS has pissed me off for the last time. we called and doubled checked the addy so it can be sent out again. well the driver or the hub does not update their info or they do and dont care. the driver still went to the wrong house again today. monjoor called and they said they would keep it at the hub and resend it in the morning. well can you guess what happened the hub sent it back on the truck to come back to st. louis. even with us calling 2 hrs before they sent it back. so now we are playing the waiting game, and all ups can do/say is we are so sorry and we will try and fix the problem. and they cant figure out why the hub send it back with more then enough notice to keep it their, so they are saying their is an issue with the hub. if the hub manger does not call in the morning we are making a formal complait with ups
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